In the meantime, I would recommend using a 3rd party statistics program, such as Google analytics.It is free and provides more in-depth statistics, often accurate within 3 hours.Thank you, -John-Paul The AWSTATS has not updated since November 1, 2012 on my site and when I try to manually update I get the message: Error: Log is currently being processed in the background. They are available 24/7 via: Email: [email protected]: 877-595-4482 x2 & Chat (there is a link on the top right).The awstats database, which is really a collection of text files, needs to be created/updated before any statistics can be viewed.Sometimes a server can get behind on its statistical report calculations, typically because most processes that run on the server that are vital to your website being up, have a higher priority than statistic processing.This guide will walk you through updating your stats from cpanel, this will allow you to pull the latest statistical information from the logs and review the information in the Awstats reports.
Thank you, -John-Paul Hello craiglindley, Thank you for your comment, I understand your frustration.
It updates regularily, typically on daily basis, and provides an excellent graphical representation for easy understanding.
More details about the tool are available from the documentation. To access AWstats from c Panel, please login to c Panel and then navigate then AWStats).
This never ever works I don't care what this article says.
I've tried to update manually at least 200 times at all times of day and night and it NEVER, EVER WORKS. Hello craiglindley, Thank you for your comment, I understand your frustration.